Monday, April 10, 2006

Demand for VoIP to double by nearly 2 million people

Its no surprise to see that a new report has found that the use of VoIP (Voice over Internet Protocol) is set to double in the next 12 months.

Currently about 1.8 million people in the UK use or have tried VoIP, this figure is set to double with 1.8 million NEW users expected to take up the service in the next 12 months.

Its suggested that this doubling of demand is driven by people having such positive experiences using VoIP technology. Continental associate director
James Myring said that “Most users are quite satisfied and will use it more in the future”.

The report also looked into the most popular VoIP providers and again its no surprise to see the top slot with 48% of all called being made using Skype (bought by eBay for £2.9bn last year) and second place going to Microsoft’s MSN Messenger.

Skype’s dominance in this market will not be left unchallenged by BT, who will be concerned about losing market share from its fixed line business and will no doubt market its own VoIP on a large scale.

Most VoIP calls are free to other users as long as the recipients use the same software, calls to different VoIP providers, landlines and mobile phones are chargeable at rates of around 2p per minute.

With the quality of the service growing and better VoIP phones coming on to the market, its no surprise to see the use of VoIP grow so much so fast.

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