Tuesday, April 25, 2006

Citel Enables Gradual Enterprise VoIP Migration

By Johanne Torres
TMCnet Contributing Editor

Citel introduced today the EXTender IP6000, a system that enables enterprises with multiple locations to gradually migrate their telecommunications to an IP telephony-based network.

With the EXTender products in place, businesses will be able to connect remote call centers, home workers, and branch offices to a central digital PBX over an IP network. The system offers reduced telecom operating costs, single voicemail and call center applications, central reception, and four-digit dialing throughout the enterprise.

As the business prepares to complete the migration to SIP, the EXTender IP6000 can be software-upgraded to accommodate the premises or service provider hosted IP PBX, integrating the existing handset and wiring infrastructure at each location. This process allows businesses to experience a smoother migration to SIP telephony in the future, without having to replace existing infrastructure.

"Although the market for new telephony infrastructure is shifting rapidly toward IP, many enterprises with existing PBX infrastructure require a more solid business case for immediate migration to VoIP," said Mike Robinson, CEO of Citel in a statement. "The EXTender IP6000 addresses this reality across a multitude of PBX platforms. This solution provides an immediately cost-effective and productivity enhancing business case as the first step, followed by a simple, flexible path to complete the migration to IP telephony in the future."

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